When you purchase or use a Duchessa Gelato Gift Card, you are agreeing to the following Terms and Conditions. These Terms and Conditions are subject to change without notice.

Duchessa Gelato Gift Cards (“Gift Cards”) may only be redeemed at duchessagelato.com. Product must be picked up at any of our pick-up locations, to be announced during each ordering period.

Gift Cards are redeemable for merchandise only and are not returnable, exchangeable, or refundable for cash except to the extent required by law. Resale of Gift Cards is not permitted without our consent.

Lost or stolen cards will not be replaced.  Duchessa Gelato has no liability for lost, damaged or stolen Gift Cards or the unauthorized use of your Gift Card by third parties.

Gift Card balance inquiries can be made by emailing us at maartje@duchessagelato.com. Gift Cards are not reloadable. Duchessa Gelato Gift Cards will not expire, and we do not assess any service fees for non-use.

Duchessa Gelato has the right to refuse acceptance of any Gift Card and may request an alternative form of payment if it is believed the Card has been fraudulently obtained.